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State Farm® Insurance Agent - Richmond, VA

Tracey Portillo

1100 Welborne Drive Suite 204
Richmond, VA 23229-5656
In the Tuckahoe area of Richmond, down the street from Regency Mall
Speaking english and spanish
(804) 740-7144
State Farm® Insurance Agent - Richmond, VA

Tracey Portillo

About me

November Is a Season of Gratitude, Family & Giving Thanks!

November has arrived in Virginia, bringing crisp autumn mornings, colorful leaves, cozy gatherings, and the excitement of the holiday season just around the corner. As Thanksgiving approaches, it's a wonderful time to slow down, reflect on our blessings, and appreciate the people and places that make life special. From family dinners and holiday travel to cheering on our favorite football teams, November reminds us that the things we're most thankful for are also the things worth protecting.

At Tracey Portillo State Farm, we're especially thankful for the relationships we've built with our customers and the community we proudly serve. As the year begins to wind down, it's a great time to make sure your insurance coverage is keeping up with life's changes. Whether you're welcoming family home for the holidays, preparing for winter weather, purchasing a new vehicle, or simply haven't reviewed your coverage in a while, our team is here to help you feel confident about what's ahead.

Hi, I'm Tracey Portillo—raised right here in Virginia, a proud Monacan High School Chief and University of Richmond Spider. I'm grateful to serve the community I call home as your hometown Good Neighbor.

Since opening my agency in 2018, my mission has remained simple: help people understand their insurance and make confident decisions about protecting what matters most. Insurance shouldn't feel overwhelming. Our team takes the time to get to know you, explain your options clearly, and help you choose coverage that fits your life—not the other way around.

November is also a great time for an insurance checkup! Have you made improvements to your home, purchased a new car, welcomed a new family member, or experienced other life changes this year? With holiday travel, colder temperatures, and winter weather approaching, now is a smart time to review your Auto, Home, Renters, Life, and Personal Liability coverage. A little preparation today can help you head into the holidays and the new year with greater confidence.

We proudly serve individuals, families, and businesses throughout Virginia, including Henrico, Midlothian, Chesterfield, Ashland, Goochland, Tuckahoe, and surrounding communities. Our multilingual team, fluent in English and Spanish, is passionate about making insurance accessible, supportive, and easy to understand. We offer Auto, Home, Renters, Condo, Life, Motorcycle, Pet, Personal Liability, and Business Insurance.

Outside the office, I'm especially thankful for time spent with my husband of over 25 years, our three kids, and our three sweet dogs. Whether we're enjoying a family meal, spending time outdoors, or celebrating holiday traditions, this season reminds me how important it is to appreciate life's everyday moments.

Giving back is another important part of what Thanksgiving means to us. Community service has always been a cornerstone of our agency, and throughout 2026, we're proud to continue supporting organizations like Housing Families First, Treats for Troops, and Feed More. These incredible organizations help provide hope, resources, and support to families, service members, and neighbors in need. We're grateful for the opportunity to give back to the Virginia communities that have given us so much.

At Tracey Portillo State Farm, we believe being a Good Neighbor means more than providing insurance. It means showing up for people with kindness, compassion, transparency, and heart. As we gather around our Thanksgiving tables this November, we want our customers to know how much we appreciate the confidence they place in our team. Your continued support and referrals are something we never take for granted.

Before the holiday rush begins, give us a call, stop by, or connect with our team for a insurance review. Let's make sure you're prepared for winter, the holidays, and all the possibilities the new year will bring.

From our State Farm family to yours, we wish you a wonderful Thanksgiving filled with gratitude, laughter, and time with the people you love. Happy Thanksgiving, and thank you for allowing us to be your Good Neighbor!

Office Info

Location

1100 Welborne Drive Suite 204
Richmond, VA 23229-5656
  • In the Tuckahoe area of Richmond, down the street from Regency Mall
Map & Directions
Speaking English and Spanish

Get a quote today

Office Info

Location

1100 Welborne Drive Suite 204
Richmond, VA 23229-5656
  • In the Tuckahoe area of Richmond, down the street from Regency Mall
Map & Directions
Speaking English and Spanish

Insurance and Financial products offered

Call us 24/7 at (804) 740-7144

Our mission

At Tracey Portillo State Farm, our mission is simple: to help you protect what matters most. But just like any Good Neighbor, we believe our work goes beyond policies and price—it’s about showing up for our community with heart.

We proudly use our agency as a platform for doing good across Virginia. Whether it’s organizing post-Halloween candy drives for Treats for Troops, collecting home goods to support families transitioning out of homelessness through Housing Families First, or delivering fire safety kits to Richmond elementary students during Fire Prevention Week—we’re always looking for ways to serve.

At the core of what we do is a commitment to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We take that responsibility seriously.

Our customers aren’t just policyholders—they’re people we build lasting relationships with. We lead every conversation with kindness, educate with clarity, and act with integrity. Whether you need insurance guidance or community support, you can count on us to be a trusted resource.

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Our team

Have you met the team behind Tracey Portillo State Farm? We’re a group of professionals who lead with kindness, educate with clarity, and serve with integrity. Every conversation starts with connection—because we believe insurance should feel personal, not transactional.

Whether you're exploring auto, home, life, business, or specialty coverage, we’re here to guide you through your options with care and attention. Our goal is to help you make confident decisions that protect the people, property, and dreams that matter most—at home and at work.

We understand that everyone approaches insurance differently. Some people want to talk through every detail—others want to manage things independently. That’s why we empower you to be as self-sufficient as you'd like, while always staying just a call, text, or visit away. When you need a local voice—someone who knows your name and your neighborhood—we’re right here.

We’ve built consistent processes to ensure you receive thoughtful, reliable support—every single time. So when the unexpected happens, you’re not left wondering what to do next. You can count on us to be calm, clear, and ready to help.

From your first apartment to your forever home, your family car to your growing small business—we’re here to make insurance approachable, understandable, and supportive of your real life.

Stop by, give us a call, or send us a message. We’re here to help you protect what matters most—and move forward with confidence.

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Meet the team

November Is a Season of Gratitude, Family & Giving Thanks!

November has arrived in Virginia, bringing crisp autumn mornings, colorful leaves, cozy gatherings, and the excitement of the holiday season just around the corner. As Thanksgiving approaches, it's a wonderful time to slow down, reflect on our blessings, and appreciate the people and places that make life special. From family dinners and holiday travel to cheering on our favorite football teams, November reminds us that the things we're most thankful for are also the things worth protecting.

At Tracey Portillo State Farm, we're especially thankful for the relationships we've built with our customers and the community we proudly serve. As the year begins to wind down, it's a great time to make sure your insurance coverage is keeping up with life's changes. Whether you're welcoming family home for the holidays, preparing for winter weather, purchasing a new vehicle, or simply haven't reviewed your coverage in a while, our team is here to help you feel confident about what's ahead.

Hi, I'm Tracey Portillo—raised right here in Virginia, a proud Monacan High School Chief and University of Richmond Spider. I'm grateful to serve the community I call home as your hometown Good Neighbor.

Since opening my agency in 2018, my mission has remained simple: help people understand their insurance and make confident decisions about protecting what matters most. Insurance shouldn't feel overwhelming. Our team takes the time to get to know you, explain your options clearly, and help you choose coverage that fits your life—not the other way around.

November is also a great time for an insurance checkup! Have you made improvements to your home, purchased a new car, welcomed a new family member, or experienced other life changes this year? With holiday travel, colder temperatures, and winter weather approaching, now is a smart time to review your Auto, Home, Renters, Life, and Personal Liability coverage. A little preparation today can help you head into the holidays and the new year with greater confidence.

We proudly serve individuals, families, and businesses throughout Virginia, including Henrico, Midlothian, Chesterfield, Ashland, Goochland, Tuckahoe, and surrounding communities. Our multilingual team, fluent in English and Spanish, is passionate about making insurance accessible, supportive, and easy to understand. We offer Auto, Home, Renters, Condo, Life, Motorcycle, Pet, Personal Liability, and Business Insurance.

Outside the office, I'm especially thankful for time spent with my husband of over 25 years, our three kids, and our three sweet dogs. Whether we're enjoying a family meal, spending time outdoors, or celebrating holiday traditions, this season reminds me how important it is to appreciate life's everyday moments.

Giving back is another important part of what Thanksgiving means to us. Community service has always been a cornerstone of our agency, and throughout 2026, we're proud to continue supporting organizations like Housing Families First, Treats for Troops, and Feed More. These incredible organizations help provide hope, resources, and support to families, service members, and neighbors in need. We're grateful for the opportunity to give back to the Virginia communities that have given us so much.

At Tracey Portillo State Farm, we believe being a Good Neighbor means more than providing insurance. It means showing up for people with kindness, compassion, transparency, and heart. As we gather around our Thanksgiving tables this November, we want our customers to know how much we appreciate the confidence they place in our team. Your continued support and referrals are something we never take for granted.

Before the holiday rush begins, give us a call, stop by, or connect with our team for a insurance review. Let's make sure you're prepared for winter, the holidays, and all the possibilities the new year will bring.

From our State Farm family to yours, we wish you a wonderful Thanksgiving filled with gratitude, laughter, and time with the people you love. Happy Thanksgiving, and thank you for allowing us to be your Good Neighbor!

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Riding double on a motorcycle requires extra caution. Do your research and know what’s different when it comes to safety when you have a passenger on your bike.

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A home inventory can be a way to help make home or renters insurance coverage decisions & expedite the insurance claims process after theft, damage or loss.

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To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.

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