
State Farm® Insurance Agent Tracey Portillo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dwayne Castello
February 11, 2025
"Tracey and her staff have been fantastic over the years and highly recommend her and her team for any of your insurance needs."
"Dwayne thank you so much for your review! It has been an honor to be your State Farm agent. We are always here to help you prepare and protect. ❤️"
Carlos Savory
February 6, 2025
"It was a great expedience. They were very clear on what they could offer and what would be in my best interests to have."
"Thank you so much for the 5 stars & the kind words. It's on honor to be your insurance agent! "
John Luxton
February 5, 2025
"Last year I had coverage with a different company. I could never get things straight with the coverage or the prices.I never spoke to the same person and I got tired of dealing with the automated answering lady. I came back to Kim and Tracey for their personal service."
"John! I am blown away but your kind and thoughtful review. Carrying on the Good Neighbor brand is an honor and I am thankful to be your agent! Kim is a gem and we are lucky to have her on our team ❤️ "
sofi man
February 5, 2025
"It is good insurance and cheap"
"So thankful! "
Edward Carwile
January 29, 2025
"Since I started driving 44 years ago, I've always had State Farm insurance, as well as their home owners insurance on four homes. I've been a customer of Tracy Portillo's agency for ~20 years. They're always courteous, professional and helpful . . . and quickly respond to phone calls and emails. Special shout out to Maria who went the extra mile this week for helping me insure a new car. She was patient with my questions, quick to respond, informative, and very pleasant to work with. You can't go wrong with State Farm."
"Thank you Mr. Carwile! We are honored to carry on the tradition helping you protect what matters most! Maria is incredible and we are lucky to have her on our team. Look forward to serving your family for many years to come. "
Travis Jones
January 23, 2025
"Had a great experience working with Carl over at State farm. He did an excellent job help me out.I do recommend getting your insurance. Checked it out when have time for a possible lower rate Thank You Everything"
"Thanks for the recommendation Travis! Amazing to hear that Carl was able to save you money and get you better cover 🙌 "
Laura Nuckols
January 22, 2025
"I recently had the pleasure of working with Carl Dageforde at Tracey Portillo’s Statefarm Agency, and I couldn't be more impressed with the service I received. From the moment I reached out, Carl was attentive, professional, and genuinely interested in understanding my needs. They took the time to explain my options in a way that made sense, without any pressure. What stood out most was how personalized the experience felt. Carl walked me through different policies, highlighting the benefits and potential pitfalls of each. I felt well-informed and confident in making decisions that were best for my situation. Plus, their responsiveness was excellent as I always got timely answers to my questions. Overall, I highly recommend Carl and Tracey Portillo’s office to anyone looking for trustworthy, thorough, and customer-focused insurance services. Thank you for making the insurance process easy and stress-free!"
"WOW!! The experience you described is exactly what we are striving for with each conversation. Carl is incredible and I am so happy to hear that he exceeded your expectations in every way! "
John Jennestreet
January 21, 2025
"Very concerned with not only your insurance but your personal well-being, Had a wonderful virtual visit with Ms. Maria today, I enjoyed our conversation and was made aware of some other great offerings that State Farm offers! Thanks for the help and may God richly bless you all."
"Maria is an absolute gem on our team! So glad she was able to take of everything you needed and express the true caring that inspires us to be here everyday! "
Laurie Richardson
January 20, 2025
"Kim is outstanding! She is always available for questions and willing to find the best plan for your family! Excellent service! Thank you!"
"This feels so good to hear! Kim is an absolute gem and we are lucky to have her on our team. We are always here to help! 💗"
Timothy Gill
January 17, 2025
"Carl was extremely helpful. He helped me find significantly reduced prices for both my home and my auto insurance. Also, I didn’t realize at the time, but I realize now that he stayed on a call with me well after close of business to continue helping me with my quotes, which I really appreciate. I am very grateful for his help."
"Carl is here to help even after the last bell! We are always looking for that perfect combination of the coverage you need at the price that fits your budget. With car, home or life insurance, we are always here to help! "
Ivan Gomez
January 16, 2025
"A really good atención thank you !"
"Thanks for the for the five stars Ivan! We pride ourselves on noticing the details and making sure you know your options. We are thankful to be your State Farm Agency! "
Jakob Dean
January 15, 2025
"The team at Tracey Portillo’s State Farm is extremely helpful and polite in handling all of my insurance needs. Seognmi Lee helped me set up a life insurance policy and has been nothing but helpful in assisting all of my requests and concerns. Carl, Aaron, Paola, and Maria have all been very understanding with my uncertainties about setting up different policies. It’s a pleasure to be review 100!"
"Jakob thank you!! Personalized attention, caring and compassion are values our team is built on. It's an honor to be your insurance agency! "
Edwin Lopez
January 13, 2025
"Muchas gracias por permitirme ser parte de state farm y excelente personal muy amable y atento gracias"
"Thank you Mr Lopez for your kind words 💗 Maria and the rest of our team are here to help whenever you need it! "
Howard Siebel
January 7, 2025
"Kim is a total professional. She is absolutely knowledgeable and saved me much needed money, providing better coverage at a much lower rate. She is an Angel. Thanks Kim 🙂"
"Thank you, Mr. Siebel, for taking the time to write a review. Kim is amazing!! We are so thrilled she was able to help you save money AND provide you with better coverage options! It's an honor to be your State Farm agency! "
Dr. Joe Capri
December 16, 2024
"Tracey is one of those rare professionals that puts her heart and soul into trying to find the best possible way forward FOR YOU, even if it’s not the best way forward for her! More than anything else, I think that’s the best quality for an insurance agent to have! The question is, do you value having a professional that will fight for you?!"
"Thank you Dr. Capri!! We work so hard to be an advocate for our customers, making sure they understand their options and helping them navigate the complexities of personal finance and asset protection. Thank you for helping spread the word of our mission to help Virginia residents with compassion and caring 💗"
Justin Hoffman
December 5, 2024
"Highly recommend Carl. He was extremely professional and efficient. FIVE STARS!"
"Thank you for the kind words!! Carl is THE best! So glad he was able to help you 😊"
michael zimmermann
November 15, 2024
"Tracey has been my agent for over a decade now & has been extremely helpful with making sure my well being is taken care of. Her team is absolutely top notch & very polite. They have always been able to answer my questions when I haven’t fully understood something. I’m proud to call her my agent and I do not see myself ever making the switch to another company!"
"Thank you Mike! Your loyalty and kind words mean everything ✨️ i am honored to be your agent and thankful to be able to help you and your family! "
Kim Brundage
November 5, 2024
"I’ve been a long time State Farm customer and have had many agents but I’ve never met an agent who as dedicated to bettering her community as Tracey Portillo is. Customer service is a close second."
"So true! Being a good neighbor or serving our neighbors...hard to say which comes first but BOTH are so important to us 💗💗 Thank you for your kind words 😊"
Kristen EDS
November 2, 2024
"Tracey and her team are amazing! They are dedicated to customer service and community service. I love that they are passionate about being engaged in the life around them as well as how to help their customer in the ups and downs."
"Thank you Kristen! Giving back to the community is a big piece of our mission. Staying connected is what it's like to be a good neighbor 😊 "
Dawne Brooks Gulla
November 2, 2024
"Tracey Portillo it's an exceptionally knowledgeable insurance professional. Not only do I use her personally, but I refer her to my friends and business associates, knowing that they're going to be be in good hands. She made it extremely easy to switch from my previous company. I got better rates and I rest, easy knowing that should I ever have a claim that she's there to walk me through the process."
"Thank you Dawne for such kind and thoughtful feedback! We are here to help you🌟 I pride myself as being a resource, so if I can't help, I am sure I know someone who can. 💗 Look forward to serving you and your family for many years to come! "
Teresa Curtis
November 2, 2024
"Tracey and her team are terrific! Not only will they take care of you and your family, they work to make the community better. Talk about being a Good Neighbor!! Give them a call and see for yourself. You won’t be disappointed."
"Thank you Teresa! No words necessary...the 🤩say it all!"
Robert Lyons
November 2, 2024
"Tracey was great to work with! Super quick to get us the necessary documentation. Highly recommend"
"Robbie! Always here to help 😊 It was an honor to help your customer get to closing with everything she needed! Excited for her new home 💗"
James Dageforde
November 1, 2024
"Carl Dageforde is a knowledgeable and highly reliable agent. If you work with him you will find him to be empathetic and responsive to your needs. He will do his best to give you the coverage that meets your needs at the best price possible. ."
"Thanks for your kind words James! Carl is a gem and we are so thankful to have him on our team 👏🏼👏🏼"
Josephine Park
October 30, 2024
"I’m grateful for the assistance I received with my insurance needs. The support was knowledgeable, efficient, and thorough, ensuring I understood all my options and helping me make the best decision for my situation. Highly recommended!"
"Josephine! Thank you for your kind review 😊 Our goal is to be sure you fully understand your options so YOU can make an informed decision about the coverage that is best for YOU. Love hearing about your experience!"
Kathy Dageforde
October 29, 2024
"You are in great hands with Carl!"
"We couldn't agree more!! "