State Farm® Insurance Agent Tracey Portillo

"Kim is an outstanding State Farm agent. She responds quickly, explains coverage in plain language, and follows through on every detail. I always feel heard and taken care of. Highly recommend Kim to anyone who wants stress-free and reliable insurance service."

"I spoke with Dennis for an insurance quote earlier, and he was incredibly friendly, professional, and knowledgeable. Later, I had a quick follow-up question and Maria in customer service was just as pleasant and helpful. Even though I was only calling for a quote, they both treated me like a valued customer from the start. If you’re looking for people who truly care and know their stuff, this is the place to call! Highly recommend them for all your insurance needs."

"Tracey and Elias know their stuff! Elias is a pleasure to work with, he’s super kind and makes sure you walk away with a firm understanding of your coverage, very helpful."

"The worst insurance agent I’ve ever dealt with. Tracey Portillo cost me 3k for not doing her due diligence to make sure my vehicle was insured. She sent me fraudulent documents stating that my vehicle was insured. Due to having multiple policies I didn’t notice the huge mistake she made. I was sent temporary insurance cards and wasn’t followed up with the permanent ones. She then ducked my calls for weeks and made her underlings deal with the issue instead of facing her mistake. This has set me and my family back tremendously and she’s able to continue working carefree. She should absolutely lose her license & we will be doing our best to sue so this can’t happen to another family. Terrible terrible service , her entire department (except Maria) is extremely rude , disrespectful , neglectful. DO NOT WORK WITH THEM SAVE YOUR MONEY AND FIND SOMEONE ELSE."

"Tracey's team is great! Carl helped me save almost 100/month on my car insurance. Thank you!"

"Dennis was understanding and patient! Excellent customer service!"

"Dennis was professional and answered all my questions happy to be with State Farm"

"Great care and initiative for their clients! We just attended a movie night they sponsored at the local drive in to watch Lilo and stitch - so much thoughtful attention to detail! Insurance brokers who go the extra mile!"

"Carl was incredible with helping me switch my auto insurance! He was extremely helpful and very knowledgeable on any coverage I needed! He was very quick with getting me a quote even with bundling!! If you need any help ask for Carl he’s fantastic!!!"

"We were being priced out of our current homeowners insurance. We started shopping around Carl was an angel with offering help! He saved us over $1,000 in coverages. Highly recommend!"

"Dennis was incredibly helpful explaining all of the different options for coverage and provided great example scenarios. I felt fully informed when making my insurance decisions."

"Carl gave me great info and was very responsive!"

"I had a wonderful experience today setting up my car insurance with State Farm. Ryan Field, the representative who assisted me, was incredibly patient, helpful, and kind. He answered all of my questions clearly and made the entire process smooth and stress-free. It’s rare to find such genuine and professional customer service these days. I truly appreciate the time and effort Ryan put into helping me. Highly recommend this office to anyone looking for quality service and support!"