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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yen Alvarado

March 22, 2025

5  out of  5
rating by Yen Alvarado
"Very kind Maria, excellent service."
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Caleb Dean

March 21, 2025

5  out of  5
rating by Caleb Dean
"Thank you Jakob for helping me navigate my first claim. I appreciate what you did for me!"
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Charles Culbertson

March 21, 2025

5  out of  5
rating by Charles Culbertson
"Tracey and the team are awesome. They have saved me a lot of $ w/ added benefits. They are very responsive and get things done quickly! highly recommend."
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Madison Dean

March 21, 2025

5  out of  5
rating by Madison Dean
"Thanks Jakob for helping me get information to start my new policy!"
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Brian Dean

March 20, 2025

5  out of  5
rating by Brian Dean
"Thank you, Jakob for helping us with our insurance questions. We are already seeing the savings by switching to State Farm. Way to go, Jakob.’"
We responded:
"So glad to hear! Jakob truly cares about our customers. Thanks for taking the time to share your experience. "
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Lisa Dean

March 20, 2025

5  out of  5
rating by Lisa Dean
"Tracey Portillo has her very own “Jake from State Farm”! Thank you for the follow up call Jakob! Very professional and informative. Also a shout out to Tracey for all of her community outreach and involvement. Tracey, you are an amazing mentor and role model to many!"
We responded:
"So glad to hear that Jake gave you a 5 🌟 experience! Our agency is a platform for giving back to the community. Thankful for your support in our efforts 💗"
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Elizabeth Feeney

March 19, 2025

5  out of  5
rating by Elizabeth Feeney
"Jakob was very helpful with answering my questions when I called the agency!"
We responded:
"Thanks for taking time to share your experience! 😊 "
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Matthew Nielsen

March 19, 2025

5  out of  5
rating by Matthew Nielsen
"Carl was great to work with, he helped me bundle my two homes and car insurance to get a better rate! I recommend anyone looking for better rates on their insurance to reach out!"
We responded:
"Amazing!! Whether it's home, caring or life insurance Carl works to be sure that every potential customer understands their options for protection. Welcome to State Farm! "
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Enmanuel Sanchez™

March 19, 2025

5  out of  5
rating by Enmanuel Sanchez™
"Carl fue de gran ayuda, me consiguió un buen precio en mi seguro de auto, muy feliz con la atención brindada"
We responded:
"So good to hear! Thanks for taking time to share your experience. "
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Dasha Dillard

March 14, 2025

5  out of  5
rating by Dasha Dillard
"Carl was extremely helpful in providing support on my auto and renters insurance quotes! Provided pertinent advice for the best interest of my health and safety. 10/10 recommend."
We responded:
"Thanks for your kind review Dasha! Carl is a gem 💎 His dedication to customer education makes a HUGE difference. Let us know how else we can help!"
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Lisa Bruno

March 14, 2025

5  out of  5
rating by Lisa Bruno
"Kim was very helpful with my insurance policy today.she answered all my questions about renters insurance"
We responded:
"Thanks for the 5 stars Lisa 🌟 With over 25 years of experience at State Farm Kim is a wealth of information. Let us know how else we can help! "
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Julia Place

March 14, 2025

5  out of  5
rating by Julia Place
"Carl was so helpful with my quote and auto policy purchase! I’m a young professional so I’ve never had to purchase my own insurance. Carl was able to guide me with clarity, honesty, and transparency. He was also able to get me a great monthly price! Highly recommend this office."
We responded:
"Carl is the best! Love hearing that you had such a positive experience. Whether it's car, home, boat or life insurance we are always here to help!"
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duVal Goley

March 13, 2025

5  out of  5
rating by duVal Goley
"Carl was awesome and met all of my needs!"
We responded:
"Carl is a Rockstar 🤩 His dedication to educating customers to amazing to watch. Thanks for sharing your experience. "
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Kennedy Ayee

March 12, 2025

5  out of  5
rating by Kennedy Ayee
"My experience was very good. The agent was very respectful and took her time to solve my problem."
We responded:
"So glad to hear this! We always strive to service our customers with respect and caring! "
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Patty Mulreany

March 11, 2025

5  out of  5
rating by Patty Mulreany
"Maria did a great job helping us with making sure our car coverage was what we needed!!"
We responded:
"That is exactly why we are here! Whether it's about homeowners, boat, car or life insurance; Maria is an superstar at educating customers on their options. Fantastic to hear she was able to help you 😊"
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Ricardo Espinola

March 10, 2025

5  out of  5
rating by Ricardo Espinola
"Muy amable la atención de la señorita María Matus los recomiendo para"
We responded:
"Thank you for your review Ricardo! Helping families with life insurance is Maria's super power 🦸‍♀️ With kindness and patience she educated folks on their options so they can make the best decision for their loved ones. Please let us know how else we can support you! "
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Michael Recant

March 10, 2025

5  out of  5
rating by Michael Recant
"Excellent review session today going over the details of my home owner’s policy. Doing it by Zoom was convenient, saving the trip into the office. It was a comprehensive review covering my current coverages and whether other coverages were needed."
We responded:
"Michael thank you for your thoughtful review! Kim is an absolute gem and I completely agree that our secure virtual meeting program is an easy and efficient way to still connect with the local agency while staying convenient. Let us know how we can help! "
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Rogers Alejandro Castillo Torrelli

March 7, 2025

5  out of  5
rating by Rogers Alejandro Castillo Torrelli
"Carl was very responsive and helpful with all the process. Will keep him as my frequent agent from now on"
We responded:
"Thank you for thoughtful review! So glad Carl was able to express our core values of community, work ethic and education through his actions, not just his words! Let us know how else we can help 😊"
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Coleman Smith

March 7, 2025

5  out of  5
rating by Coleman Smith
"Carl truly exceeded my expectations when assisting me with my home and auto insurance. He took the time to clearly explain all the details of my coverage, ensuring I fully understood what was included. Moreover, he dedicated himself to finding the right price that fit my budget perfectly. His expertise and personalized approach made the entire process smooth and stress-free. I’m extremely grateful for his outstanding service and highly recommend him!"
We responded:
"Thank you for your kind review Coleman! We are committed o educating our customers about their protection options. I am sure you saw that commitment in Carl's strong work ethic and his drive to welcome you into the Tracey Portillo State Farm community. Let us know how else we can help! "
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David Milazzo

March 5, 2025

5  out of  5
rating by David Milazzo
"Amazing service! I just purchased a new vehicle and with a quick simple quick phone call I was able to switch it to the new vehicle and good to go. Very easy and simple! Great staff"
We responded:
"Thank you so much for your review! We are here to keep things simple and efficient while making sure you have the protection you want and need. Let us know how else we can help! "
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Ekla Keny

February 25, 2025

5  out of  5
rating by Ekla Keny
"The service was very good and i recommend her (Maria) 100 percent"
We responded:
"Maria is a gem! So glad she was able to help you and leave such a positive impression 😊 In every way Maria embodies our agency commitment to a strong work ethic, community and education. Please let us know how else we can help 💗"
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Ju Cheun Lee

February 20, 2025

5  out of  5
rating by Ju Cheun Lee
"I had a great experience with Carl Dageforde at State Farm over the phone, especially after struggling with my previous plan! He was very friendly and professional, helped me settle everything nicely, and explained things clearly. I really appreciated his help. Highly recommend!"
We responded:
"Thank you so much for your kind words! Carl is an absolute gem 👏🏼 Glad he was able help you and welcome you to the State Farm family! "
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Dwayne Castello

February 11, 2025

5  out of  5
rating by Dwayne Castello
"Tracey and her staff have been fantastic over the years and highly recommend her and her team for any of your insurance needs."
We responded:
"Dwayne thank you so much for your review! It has been an honor to be your State Farm agent. We are always here to help you prepare and protect. ❤️"
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Carlos Savory

February 6, 2025

5  out of  5
rating by Carlos Savory
"It was a great expedience. They were very clear on what they could offer and what would be in my best interests to have."
We responded:
"Thank you so much for the 5 stars & the kind words. It's on honor to be your insurance agent! "
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John Luxton

February 5, 2025

5  out of  5
rating by John Luxton
"Last year I had coverage with a different company. I could never get things straight with the coverage or the prices.I never spoke to the same person and I got tired of dealing with the automated answering lady. I came back to Kim and Tracey for their personal service."
We responded:
"John! I am blown away but your kind and thoughtful review. Carrying on the Good Neighbor brand is an honor and I am thankful to be your agent! Kim is a gem and we are lucky to have her on our team ❤️ "