State Farm® Insurance Agent Tracey Portillo

"Dennis was understanding and patient! Excellent customer service!"

"Dennis was professional and answered all my questions happy to be with State Farm"

"Great care and initiative for their clients! We just attended a movie night they sponsored at the local drive in to watch Lilo and stitch - so much thoughtful attention to detail! Insurance brokers who go the extra mile!"

"Kim is not only great at what she does for State Farm, but also is a great person. She listens to your needs and always has a solution for whatever you may be dealing with. I highly recommend using Tracey Portillo and her firms biggest asset Kim!!!!!!!!"

"My experience with Farm Auto Life Insurance yesterday was great. Kim, the representative who assisted me, was extremely patient, helpful, and kind. She answered all of my questions clearly and made the entire process smooth and convenient. It's wonderful to find such genuine and professional customer service these days. I truly appreciate the time and effort Kim took to help me. I highly recommend this office to anyone looking for quality service and support!"

"Carl Dageforde, with the Tracey Portillo group, was wonderful at helping me set up many various family insurance needs. I highly recommend him and this group."

"Carl was very professional, and did a fabulous job explaining coverage options to me. I appreciate the level of service I received."

"Working with Tracey Portillo at State Farm Insurance has been an absolute game-changer for both my personal and professional insurance needs. As a professional speaker and franchise owner, I understand the value of clear communication and expert knowledge, and Tracey embodies these qualities to the fullest. From our first meeting, Tracey took the time to understand my unique situation, offering tailored solutions that provided comprehensive coverage without overcomplication. Her expertise in the insurance industry is evident in the way she navigates its complexities with ease, ensuring that I'm fully informed and comfortable with my choices. What truly sets Tracey apart, however, is her genuine care for her clients. She goes above and beyond to ensure that I have the best possible coverage for my needs, demonstrating a level of dedication and professionalism that is rare to find. Her proactive approach to client service has not only saved me money but has also given me peace of mind knowing that I am well-protected. I am incredibly grateful for the support and guidance Tracey has provided me. I wholeheartedly recommend Tracey Portillo at State Farm Insurance to anyone. Whether you're seeking insurance for the first time or looking to review your current policies, Tracey is the person you want in your corner."

"Excellent customer service, professional and attentive. Always happy to help and answer our questions for our homeowners, car and life insurance policies!"

"I don't even know where to begin. We had an absolutely horrible experience with this office. We could literally never get a straight answer from anyone in the office. Tracey was rarely available to help us when we had questions. My husband ended up having the majority of the interactions with the office because I became so frustrated that I was ready to fire her within the first month of us having her as our agent. My poor husband repeatedly got the run around and got to the point that every single one of his interactions with the people in the office was negative. He did become irate several times because we had been repeatedly lied to and could never get our questions answered. It got to the point that no one in the office would speak to us and our only interactions were through email. We have switched to a different agent who is wonderful. If you need an agent that will actually do their job, I recommend Kim Simmons. I'm sure Tracey will have something to say in the comments, but she and her office staff all know that they did a terrible job and are completely inept."

"Carl was very professional and thoroughly explained all my coverage options and answered any questions I had. He was knowledgeable, but not pushy, and left me with a good impression of State Farm."